Collaboration

Help the right people to work together with shared content

An information asset management framework can help your organisation get more out of teams by introducing collaborative technologies. Team productivity can be increased by giving each team member access to relevant information stores and by creating a shared space for the team to work on their deliverables. For geographically distributed teams, the benefits are even greater while having the potential to cut down on travel.

While intra-firm collaboration may bring about solid benefits, the most important business processes often involve clients and third parties. This is fertile ground for easy to use collaboration solutions that transcend organisational barriers without sacrificing security.

Collaboration can also be incorporated into workflows. Traditional workflow tools require endless rules to deal with exceptions to the main workflows. A modern implementation will often use collaboration to manage deviations from defined workflows: A shared space is created and pre-populated with the information necessary to make a decision. The resulting decision is documented (adhering to compliance requirements if necessary) and the process can continue.

Another benefit of defining an organisation's collaborative strategy on top of an IAM framework is the ability to define how to capture the resulting output from collaboration and feed it into the content management process (including records management, compliance processes and knowledge management).

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